Shipping Policy
1.Shipping Area
We only ship to locations within the United States except Alaska and Hawaii.
We offer free shipping in the US.
3.Processing time
We need 12-24 hours processing time and then your order will be shipped. (Monday-Friday) The carrier is UPS.
4.Delivery Times
It's our goal to make sure your order is processed quickly and efficiently.
We will ship your order within 24 hours from the US. (In very few cases, we can't process within 24 hours, but we promise to ship it within 2 business days.)
Please allow 2-7 days for your shipment to arrive at your address.
Due to COVID-19 our order shipping time may be longer than usual. We will do our absolute best to process and ship orders in a timely manner. Pls anticipate 1-3 additional business days for delivery of your order.
Any delivery dates provided by TONA are estimates. We will send you an email when your order has shipped and you may review your order and shipping & handling information on your TONA account if you have registered. If you haven't registered on our site, you could also track your order here(https://www.17track.net/en) with your tracking number.
For more shipping information, you could contact us by leaving a message. We will get back to you in 24 hours.